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Step by Step Guide to Troubleshoot QuickBooks Error 1304

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As described by Intuit support representatives QuickBooks error 1304 can appear while installing or updating the QB Desktop app. Once a user encounters this error an error message “Error writing to file [filename]. Verify that you have access to that directory.” displays on the user’s screen. This error message shows that a file required for installation or updating QuickBooks Desktop is unavailable to the installer. Follow the complete article to learn a quick method to troubleshoot QuickBooks Error 1304.

Why QuickBooks Error 1304 occur
By deeply analyzing the error, our expert technicians have realized that error 1304 occurs in QuickBooks application because of the following 3 reasons
  • The CD that you are using for installing QuickBooks is damaged.
  • There is an issue with the CD drive that reads the CD.
  • .NET Framework that is a Microsoft component is damaged causing error 1304 in
  • QuickBooks.


Solution to Fix QuickBooks Desktop Error 1304


NOTE: Before following the solutions mentioned below make sure that you are logged in as an administrator on Windows.


Solution 1: Copy QuickBooks Installation Files to Computer’s Hard-drive
  • Put the QuickBooks installation cd into the cd drive of your computer.
  • Close the automatic installation window.
  • Create a folder with the name of QuickBooks on your computer’s desktop.
  • Open the cd drive and copy all the folder and files from there and paste them into the
  • newly created folder on the desktop.
  • Now open the setup.exe file from the QuickBooks folder.
  • Follow the instructions for completing the installation.

Solution 2: Run QuickBooks Install Diagnostics Tool

  • Download QuickBooks install diagnostics tool from the QuickBooks website.
  • Save it on your desktop.
  • After the download is complete, double click the QuickBooks Install Diagnostic tool
  • and follow the instructions on the screen to finish the repair process.
  • After Install Diagnostics Tool finishes repairing QuickBooks try updating QuickBooks
  • once again.
Solution 3: Repair Microsoft .NET Framework on Windows

  • Click the Start button on the keyboard and type Control Panel in the Search Programs
  • and Files search box.
  • Click Control Panel from the list and locate the Programs and Features section.
  • Under Programs and Features section, click Uninstall a Program option.
  • Now double click the Microsoft .NET framework and choose the program for uninstallation.
  • Go back to the Programs and Features section and click ADD/Remove Programs.
  • Select Microsoft .NET Framework from the programs and click the first and second check
  • boxes.
  • Not hit OK and proceed with the installation of .NET Framework.
  • Once the installation is completed, make sure to restart your computer before
  • installing QuickBooks.

There are instances where you might get QuickBooks error 1304 even after following all the troubleshooting steps, and we suggest users connect with QuickBooks technical support team for getting a quick resolution. QuickBooks experts often resolve such errors on users' end and will provide you with instant support.
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