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Step-by-Step Guide to Get Rid of QuickBooks Error 6189 and 816

QuickBooks Error 6189 and 816 occurs when you’re trying to open your company files, this could be a possibility for multi-user network. You can fix this error code by following this article.

 QuickBooks is the famous accounting software that works on the data of the company stored in the company file. Opening the company file is one of the most common actions performed by users. The inability to access the same brings the whole working to a halt. QuickBooks error 6189 -816 with an error message “QuickBooks is unable to open this company file.” appears whose reasons and solutions have been listed in this blog thereafter. Follow the complete blog to get QuickBooks error 6189 and 816 resolved.

Reasons that trigger QuickBooks Error 6189 and 816

There is a list of reasons that are responsible for the occurrence of Error 6189-186 in QuickBooks Desktop. But, for an effective solution, you must recognize what was the cause in your case. Reasons that trigger Error 6189 -186 in QuickBooks Desktop Application are as follows.
  1. The read/write permissions are not vested to you for the company file you are trying to access.
  2. The setup file used to install QuickBooks was corrupt.
  3. Incomplete installation of QuickBooks.
  4. There is another user who has accessed that particular company file that you wanted.
  5. Another user has opened QuickBooks in the single-user mode.
  6. Windows registry errors, malware/virus infections, or corrupt windows operating system files can also trigger Error 6189- 816.
  7. Windows drivers are missing those who are required to run QuickBooks.
  8. If QuickBooks company data file or transaction log file is corrupt or missing.

Method 1: Move your company file from Online storage to computer’s local storage:


  • You might have saved your company file on online storage. When the server of online file storage is down, QuickBooks is unable to access the company file.
  • Save company data on local storage and then try to access the same.


Method 2: Set-up proper folder access permission for the user on Windows:


  • Open the folder which hosts your company file data.
  • Right-click the folder which has the company file and then selects properties.
  • Click on the Security tab and after that click on Edit. 
  • Select QB Data Service User and click Full Control and then hit Allow.
  • Click Apply and then hit OK to save settings.
Coming across the same error, again and again, can actually lead to data corruption and higher data corruption can eventually lead to loss of information. Therefore, it is highly recommended that in case of unresolved QuickBooks error 6189 and 816, contact the support team of QuickBooks at (844)-888-4666. The technical team works to recognize the cause of the error and eventually solve it for you. 

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